Privacy Policy for Ax Xpress

Introduction

Welcome to Ax Xpress, your trusted partner for 3PL and PREP services in the USA. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services or visit our website. By using our services, you agree to the terms outlined in this policy.

Information We Collect

Personal Information: When you use our services, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information.

Business Information: We collect information about your business, including your business name, industry, and the platforms you sell on (e.g., Amazon, TikTok, Shopify, eBay).

Usage Data: We may collect information about how you interact with our website and services, such as your IP address, browser type, pages visited, and the date and time of your visit.

How We Use Your Information

To Provide Services: We use your information to fulfill orders, provide logistics and PREP services, and manage your account.

To Improve Our Services: We analyze usage data to improve our website and services, ensuring a better experience for our users.

To Communicate: We use your contact information to send you updates, respond to inquiries, and provide customer support.

For Compliance: We may use your information to comply with legal obligations and protect our rights and interests.

Sharing Your Information

Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, shipping companies, and IT support.

Business Transfers: If Ax Xpress undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

Access and Update: You can access and update your personal information by logging into your account or contacting us directly.

Opt-Out: You may opt-out of receiving promotional emails from us by following the unsubscribe link in the email or contacting us. However, we may still send you transactional or service-related communications.

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ax Xpress
2247 W Devon Ave Chicago Illinois 60659
Phone: +1 (872) 316 1144
contact@axxpress.com

Thank you for choosing Ax Xpress. We value your privacy and are committed to protecting your personal information.